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The Red Balloon Toyshop needs a person that is passionate about making a difference in the lives of children and adults.  We have played an integral role in the educational development and entertainment of many, many families in the Cowichan Valley.  We are looking for someone who is excited to continue this tradition and become part of The Red Balloon family.

Job Title:  Assistant Sales Manager

The Cowichan Valley’s most popular Toyshop is seeking an Assistant Sales Manager to help improve the efficiency of the Toyshop operations. The successful candidate’s primary responsibility will be to exceed our customer’s expectations in every way.  Behind the scenes, the Assistant Sales Manager will help manage retail operations, including inventory and visual merchandising.  The successful candidate will become the go-to person for quality toys, puzzles and games in the Cowichan Valley.

Key Responsibilities

  • Ensure customers feel they have had the best experience possible

  • Ensure products are displayed in an efficient and effective manner

  • Develop and Manage Facebook posts and strategies

  • Re-stock Inventory

  • Troubleshoot customer service issues

  • Monitor sales targets and prepare reports and suggested actions

  • Assist in hosting events and implementing customer data acquisition strategies

Qualifications and Skills Required

  • Demonstrated positive and energetic behaviour

  • Experience using Facebook (business) to engage customers in a lasting and meaningful way

  • 3+ years’ sales experience in retail operations

  • Demonstrated ability to manage sales targets

  • Able to work collaboratively as part of a team

  • Able to stand for an 8-hour shift

  • Experience with POS systems an asset

  • Experience with Microsoft software an asset (Excel, Outlook, Word, Access)

  • Public speaking experience as asset

  • Ability to be away from a cell-phone for 8 hours

If interested, please contact Ian Fairwell at 250.748.5545.